about me
Practically imperfect in every way. Start with a lot of silliness. Mix in some insecurities and a handful of awkwardness. Add a pound of naivety, innocence, and child-like wonderings. Blend well. Half-bake and top off with a sprinkle of imagination and dollop of dreams. It’s the recipe for me!
(more...)just play
quote of the day
- "Moral of the story: Do not look at the gap. The gap is the mind-killer. Remember how Wile E. Coyote never fell down until he saw the chasm? It’s just like that." --Taylor "Tei" Lindstrom, Rogue Ink
dumbass quote
- "I personally believe that U.S. Americans are unable to do so because, uh, some people out there in our nation don't have maps. And I believe that our education like, such as South Africa, and, the Iraq, everywhere like such as. And I believe that they should, our education over here in the U.S. should help the U.S., or should help South Africa, and should help the Iraq and the Asian countries, so we will be able to build up our future for our children." --Caitlin Upton, Miss South Carolina Teen 2007
kids say...
- Jacob: "I need to operate on my frog, but first he needs some amnesia."
copyright
Copyright © 2004-2006 Kerrie Lee. All rights reserved.
Customer Service
I don’t mind automated systems. Really. What drives me crazy is automated systems that don’t work correctly. And doesn’t it seem like a lot of companies have disabled their “dial 0 to talk to a real person” option? Sorry, that selection is invalid.
And then, when I do finally get to talk to a real live person, I have a very difficult time understanding many of them. I’ve always had a difficult time understanding some accents. Put that person on the other end of a phone with a lousy connection, and I’m completely lost. Why are companies outsourcing their customer service call centers? I don’t really need an answer to that. It’s money.
I’ve also noticed more than one of my monthly billing statements being printed from a really crappy printer. My car payment looks like it was printed off an inkjet with a lower quality than a typical home inkjet. My credit card statement looks like a really bad fax.
I understand the need to save money. But I would prefer companies to spend a little less on the salaries of their top executives instead of cutting corners and making their customers feel less important. I think this kind of thinking will eventually come back and bite them all in the butts.
Leave a Reply
navigation
« Older EntriesNewer Entries »
about this blog
It’s the spark of an idea that hits me unexpectedly. It’s the silly wonderings I have after a whirlwind of thoughts. It’s about creativity, inspiration, and imagination. But sometimes, it’s just about eating noodles.
(more...)
